RGZ's Customer Satisfaction & Refund Policy

At RGZ we strive to create quality software that you enjoy using for your business or professional life. You have several choices, and we appreciate you giving us your business. Thank You. We have created this policy that details what we will do should we fail to meet your expectations.

General Terms:

Any setup fees or subscription paid to Rentguruz LLC is non-refundable.

Trial Period:

At Rentguruz we offer 30 days free trial to all our customer. We give you change to understand what you are buying and paying for before you start paying for it. At any time during your free trial period, you wish to discontinue using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs.

Annual Subscriptions:

RGZ doesn't force you into an annual subscription as a condition to use our services. We prefer to give you the flexibility to choose. In exchange for you signing up for an annual up-front commitment, we offer you a significant discount over the already-low monthly subscription cost.

One Time Setup Fees & Training Fees:

RGZ doesn't provide refund for one-time setup feels &/or training & customization service provided while setting up the system.

Violation of Our Terms of Use:

Please note that we will not entertain a request for refund (FULL or PRO-RATED) when we have suspended or terminated your access to RGZ Services due to a violation of our General terms of Service.

Auto-Renewal.

For your convenience, your monthly and yearly subscriptions will auto-renew until you cancel the service. Any cancellation as such will need 30 days’ notice in advance

For questions, please e-mail admin@rentguruz.com.